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March
28, 2008
The
services of Contrarian Solutions, LLC (the "Service(s)" or
“EmailPerformance”) are provided to Customer under the
terms and conditions of this EmailPerformance Terms of Service and
all operating rules, policies, price schedules, and other
supplemental documents referred to in this agreement or published
from time to time by Contrarian Solutions, LLC (collectively, the
"TOS"). This agreement is between you ("you" or
"Customer"), as an authorized user of the Services, and
Contrarian Solutions, LLC (the “Company”). The TOS (which
include the supplemental documents which are expressly incorporated
herein) comprise the entire agreement between Customer and Company
and supersedes all prior agreements between the parties regarding the
subject matter contained herein.
BY
COMPLETING THE REGISTRATION PROCESS, CHECKING THE ACKNOWLEDGEMENT BOX
AND CLICKING THE "SUBMIT" BUTTON, CUSTOMER IS INDICATING
ITS AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THE
EMAILPERFORMANCE TOS.
1. ACKNOWLEDGEMENTS
Subject
in each case to the terms listed in the remainder of the TOS, you
hereby acknowledge and agree that: The Service may not be used for
the sending of unsolicited email ("spam"). The
Service may only be used for lawful purposes. You agree you will not
access or otherwise use third party mailing lists or otherwise
prepare or distribute unsolicited email, in connection with the
Service. You agree to import, access or otherwise use only lists for
which all listed parties have consented to receive correspondence
from you (“Permission Based Lists”) in connection with
your use of the Service. You hereby covenant that you shall not use
any other lists in connection with your use of the Service. You
acknowledge and agree that not all messages sent through use of the
Service will be received by their intended recipients. Every email
message sent by you in connection with the Service must contain the
Company "unsubscribe" link that allows the email recipient
to remove themselves from your mailing list. You will comply
with the restrictions on content of e-mail messages and activities
using the Service as set forth in the TOS. You will adopt and
maintain the Privacy
Policy,
which may be modified by Company from time to time.
2. PAYMENT FOR THE SERVICE
All email delivery
prices are subject to change at any time. All fees paid to Company
are non-refundable, unless an account is terminated by Company for a
reason other than violation of the Anti-Spam Policy. Payment for
Services will be made by a valid credit card accepted by Company.
Fees are payable in US dollars. If Company is for any reason unable
to effect automatic payment via your credit card, you will be
notified via e-mail. All prices are subject to change and you are
responsible for reviewing the Pricing Schedule from time to time and
remaining aware of the Fees charged by Company.
For
all accounts, Company may charge an account re-activation fee should
an account need to be re-activated by Customer.
You
must complete the registration form on the EmailPerformance Sign-Up
Page in order to use the Services. You will provide true, accurate,
current, and complete information about yourself as requested in the
registration form.
3. PRIVACY POLICY
The
current Company privacy policy, which is incorporated herein by this
reference, is available at
http://www.emailperformance.com/main/privacy.php. By accepting the
TOS, Customer expressly consents to disclosures and use of Customer's
information as enumerated in Company's privacy policy.
4.
MODIFICATIONS TO TERMS OF SERVICE AND PRIVACY POLICIES
Company
may amend the TOS or its privacy policy at any time upon thirty (30)
days notice by (i) posting a revised version of the TOS or the
privacy policy on the EmailPerformance.com Web site, and (ii) sending
information regarding amendments to the TOS or the privacy policy to
the email address Customer provides to Company. Customer's continued
use of the Service after such thirty (30) day notice period shall be
deemed acceptance by Customer of the amended TOS or privacy policy.
Otherwise, the TOS and the privacy policy may not be amended except
in writing signed by both parties.
5.
MODIFICATIONS TO SERVICE
Company
reserves the right to modify or discontinue the Service upon
forty-five (45) days notice to Customer. Company shall not be liable
to Customer or any third party should Company exercise its right to
modify or discontinue the Service; provided, however, that at its own
discretion, Company may immediately disable your access to the
Service without refund if Company believes in its sole discretion
that you have violated any of the policies listed above or elsewhere
in this Agreement.
6.
CUSTOMER ACCOUNT, PASSWORD, AND SECURITY
As
part of the registration process, Customer shall be required to
provide an email address and password. Customer is entirely
responsible if Customer does not maintain the confidentiality of
Customer's password, or account information. Furthermore, Customer is
entirely responsible for any and all activities which occur under
Customer's account. Customer agrees to immediately notify Company of
any unauthorized use of Customer's account or any other breach of
security known to Customer.
7.
DISCLAIMER OF WARRANTIES
CUSTOMER
EXPRESSLY AGREES THAT USE OF THE SERVICE IS AT CUSTOMER'S SOLE RISK.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS
AVAILABLE" BASIS. COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF
ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. COMPANY MAKES NO WARRANTY THAT THE SERVICE WILL
MEET CUSTOMER'S REQUIREMENTS, OR THAT THE SERVICE WILL BE
UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES COMPANY MAKE
ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF
THE SERVICE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN
WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO
CUSTOMER.
8.
LIMITATION OF LIABILITY
IN
NO EVENT SHALL COMPANY OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE
OR THE INABILITY TO USE THE SERVICE OR FOR COST OF PROCUREMENT OF
SUBSTITUTE GOODS AND SERVICES OR RESULTING FROM ANY GOODS OR SERVICES
PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED
INTO THROUGH THE SERVICE OR RESULTING FROM UNAUTHORIZED ACCESS TO OR
ALTERATION OF CUSTOMER'S TRANSMISSIONS OR DATA, INCLUDING BUT NOT
LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER
INTANGIBLE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. COMPANY LIABILITY TO CUSTOMERS OR ANY THIRD PARTIES IS
LIMITED TO $50. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR
EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO
SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO CUSTOMER.
9.
NO RESALE OF THE SERVICE
Customer
agrees not to resell the use of the Service.
10.
CUSTOMER CONDUCT
Customer
is solely responsible for the contents of its transmissions through
the Service, and, as stated above, Company simply acts as a passive
conduit for Customer to send and receive information of Customer's
own choosing. However, Company reserves the right to take any action
with respect to the Service that Company deems necessary or
appropriate in Company's sole discretion if Company believes Customer
or Customer's information may create liability for Company,
compromise or disrupt the Service for Customer or other Company
subscribers, or may cause Company to lose (in whole or in part) the
services of Company's ISPs or other suppliers. Customer's use of the
Service is subject to all applicable local, state, national and
international laws and regulations (including without limitation
those governing account collection, export control, consumer
protection, unfair competition, anti-discrimination or false
advertising). Customer agrees: (1) to comply with US law regarding
the transmission of technical data exported from the United States
through the Service; (2) not to use the Service for illegal purposes;
(3) not to interfere or disrupt networks connected to the Service;
(4) to comply with all regulations, policies and procedures of
networks connected to the Service; (5) not to use the Service to
infringe any third party's copyright, patent, trademark, trade secret
or other proprietary rights or rights of publicity or privacy; and
(6) not to transmit through the Service any unlawful, harassing,
libelous, abusive, threatening, harmful, vulgar, obscene or otherwise
objectionable material of any kind or nature. Customer further agrees
not to transmit any material that encourages conduct that could
constitute a criminal offense, give rise to civil liability or
otherwise violate any applicable local, state, national or
international law or regulation. The Service makes use of the
Internet for Customer to send and receive information of Customer's
own choosing; therefore, Customer's conduct is subject to Internet
regulations, policies and procedures. Customer will not use or
reference the Service for chain letters, junk mail, spamming or any
use of distribution lists to any person who has not given specific
permission to be included in such a process, and will not attempt to
gain unauthorized access to other computer systems. Customer shall
not interfere with another Customer's use and enjoyment of the
Service or another entity's use and enjoyment of similar services.
11.
SPAM POLICY
The
Service may not be used for the sending of unsolicited email
(sometimes called "spam"). See our Anti-Spam Policy at
http://www.emailperformance.com/main/antispam-policy.php. You shall
use the Service only in compliance with this Agreement, the federal
CAN-SPAM
Act of 2003
and all other applicable laws (including but not limited to policies
and laws related to spamming, privacy, obscenity, or defamation and
child protective email address registry laws). Although Company has
no obligation to monitor the content provided by you or your use of
the Service, Company may do so and may block any e-mail messages,
remove any such content or prohibit any use of the Service that
Company believes may be (or is alleged to be) in violation of the
foregoing.
12.
INDEMNIFICATION
Customer
agrees to indemnify and hold Company, its parents, subsidiaries,
affiliates, officers and employees, harmless from any claim or
demand, including reasonable attorneys' fees, made by any third party
due to or arising out of Customer's use of the Service, the violation
of the TOS by Customer, or the infringement by Customer, or other
user of the Service using Customer's computer, of any intellectual
property or other right of any person or entity.
13.
TERM AND TERMINATION
The
TOS shall commence on the date they are entered into by Customer and
shall continue in full force and effect for a period of one (1)
month, and thereafter the TOS shall automatically renew on a monthly
basis. At any time, either party may terminate the TOS without cause
upon prior written notice. In addition, the TOS may be terminated at
any time by either party upon written notice if the other party (a)
ceases to function as a going concern or to conduct operations in the
normal course of business, or (b) has a petition filed by or against
it under any state or federal bankruptcy or insolvency laws (or their
foreign equivalents) which petition has not been dismissed or set
aside within sixty (60) days of filing. Company shall not be liable
to Customer or any third party for termination of the TOS or the
Service. Customer shall have no right and Company will have no
obligation after termination to refund any pre-paid amounts to
Customer. You may terminate this Agreement at any time by calling
Company Customer Support. There are no refunds for any fees paid.
Company
may delete any of your archived data within 30 days after the date of
termination. After termination, you shall process all unsubscribe
requests within 30 days of your last email campaign. Company will
provide upon request the list of unsubscribe requests from your last
campaign. All sections of this Agreement that by their nature should
survive termination will survive termination, including, without
limitation, ownership, warranty disclaimers and limitations of
liability.
If
your account is classified as inactive for over 120 days, Company has
the right to permanently delete your subscriber data. Company will
use good faith efforts to contact you via email prior to taking any
permanent removal actions.
14.
PROPRIETARY RIGHTS TO CONTENT
Customer
acknowledges that content, including but not limited to text,
software, music, sound, photographs, video, graphics or other
material contained in email-distributed by Company, is protected by
copyrights, trademarks, service marks, patents or other proprietary
rights (“Content”) and laws; therefore, Customer is only
permitted to use Content as expressly authorized by owners of such
Content.
15. NO IMPLIED ENDORSEMENTS
In
no event shall any reference to any third party or third party
product or service be construed as an approval or endorsement by
Company of that third party or of any product or service provided by
a third party.
16. PERMISSION
Every
email message sent in connection with the Service must contain an
"unsubscribe" link that allows subscribers to remove
themselves from your mailing list and a link to the then current
Privacy Policy. Each such link must remain operational for a period
of thirty (30) days after the date on which you send the message, and
must be in form and substance satisfactory to Company. You
acknowledge and agree that you will not remove, disable or attempt to
remove or disable either link. You shall monitor and process
unsubscribe requests received by you directly within 10 days of
submission, and update the email addresses to which messages are sent
through your Company account.
You
agree to import, access or otherwise use only Permission Based Lists
in connection with your use of the Service. You hereby covenant that
you shall not use any other lists in connection with your use of the
Service. Without limiting the foregoing, you agree that you shall not
utilize the Service to send any commercial electronic mail message
(as that term is defined in the CAN-SPAM Act of 2003) to any person
who has opted out or otherwise objected to receiving such messages
from you or another sender on whose behalf you may be acting. You are
responsible for ensuring that your email campaigns do not generate a
number of spam complaints in excess of industry norms. Company, in
its sole discretion, shall determine whether your level of spam
complaints is within industry norms, and its determination shall be
final, binding and conclusive for all purposes under this Agreement.
Company will terminate your use of its Service if Company determines
that your level of spam complaints is higher than industry norms.
17.
GENERAL TERMS
The
TOS are governed in all respects by the laws of the State of Delaware
as such laws are applied to agreements entered into and to be
performed entirely within Delaware between Delaware residents. The UN
Convention on Contracts for the International Sale of Goods is
expressly disclaimed. Both parties submit to personal jurisdiction in
Delaware and further agree that any cause of action relating to the
TOS shall be brought in a court in Delaware; provided, however
nothing herein shall restrict either of the parties from resorting to
the courts of any jurisdiction in order to collect, enforce or
execute any judgment obtained in the federal or state courts located
in the State of Delaware. If any provision of the TOS is held to be
invalid or unenforceable, such provision shall be struck and the
remaining provisions shall be enforced. Company's failure to act with
respect to a breach by Customer or others does not waive Company's
right to act with respect to that or subsequent or similar breaches.
Customer may not assign or transfer the TOS or any rights hereunder,
and any attempt to the contrary is void. Company shall not be liable
for any delay or failure to perform resulting directly or indirectly
from any causes beyond Company's reasonable control. Customer agrees
that Company may communicate with Customer via email and any similar
technology for purposes relating to Customer's participation or the
Service and any other services provided or which may in the future be
provided by Company or on Company's behalf. The TOS set forth the
entire understanding and agreement between the parties with respect
to the subject matter hereof.
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